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Ordering a repeat prescription
Whiteparish Surgery would like to invite you to use the NHS App to order your repeat medication.
Order your repeat prescription online at a time that suits you.
The new, simple and secure way to access a range of NHS services on your smartphone or tablet.
Your personal details and information are protected by the highest standards of online security, so you can focus on what to do with the extra time you've saved.
How to request your repeats
Here are the most effective methods of obtaining repeat prescriptions:
- NHS APP
- SystmOnline
- Systmconnect
- At the Surgery – Post your repeat form in the designated letter box to the right of the entrance. If you have lost the repeat request we can accept hand written repeat requests if clearly printed. Allow 7 working days to be processed.
- By Post - You can send us your medication request by posting it to us. Allow 7 workings days to be processed.
Getting Your Medication
Whiteparish Surgery is a dispensing practice, meaning our Doctors, Nurse Prescribers and Clinical Pharmacists can prescribe medication, and our trained Dispensers can prepare and dispense all prescription-only medications, including controlled drugs.
If you take regular medication, your Doctor may issue a repeat prescription, allowing you to reorder your medication without needing an appointment each time. However, your condition will still be monitored, and you will need periodic reviews with your Doctor, Nurse or Clinical Pharmacist usually around your birthday month.
Delivery points
We offer 5 collection points where you can have your medication delivered.
Payment must be made at the practice before delivery. If you do not select a collection point, we will assume you are collecting your prescription from our Dispensary.
Please note, we cannot deliver medication that is a controlled drug or needs to be kept in the fridge.
| Location | Usual Delivery Day |
|---|---|
| Lockerley Stores | Thursday |
| Alderbury Village Stores | Tuesday and Thursday |
| Landford Stores | Tuesday and Thursday |
| West Tytherly Post Office | Thursday |
| Nobles Store Wellow |
Thursday |
24 hour collection point - Medpoint
Whiteparish Surgery is delighted to offer a 24-hour automated prescription collection service. For more details or to sign up for this convenient option, please speak with a member of our team who will be happy to assist you.
Medication Reviews
Repeat prescriptions allow you to reorder medication a set number of times before requiring a review with a Doctor, Nurse, or Clinical Pharmacist. This ensures your medication remains suitable and effective.
How do I know when I am due a review?
Each medicine listed on your repeat prescription slip will tell you the following;
- Medication name and strength
- Instructions for use
- Last ordered date
- Review date
Please check the review date before placing an order, as an expired review may cause delays in issuing your medication.
If your review date has passed, our team will guide you on the next steps, which may include booking an appointment. If you need your medication urgently, please contact us, and we will assist accordingly.
When ordering online, medications with expired review dates or early refill requests will not appear on your picking list. If this occurs, please contact a team member for further guidance.
Disposal of Inhalers:
All used inhalers should be returned to a Pharmacy to be disposed of safely. Please only order your inhaler when required to reduce waste.
Inhalers should not be put in waste bins. Landfill disposal is harmful to the enviroment both in material waste and in greenhouse gass emissions as the residual gas from canisters is released to the atmosphere.