Ordering a repeat prescription




Online Access


Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

USE SYSTEM ONLINE or complete our online request form here.


Getting Your Medication

Whiteparish Surgery is a dispensing practice. This means that the Doctors and Nurse Prescribers are able to prescribe you with the appropriate medication and our team of Dispensers are able to prepare and dispense all prescription only medications - this includes controlled drugs.

If you are prescribed regular medicines, your Doctor may decide that you should have a repeat prescription so that you do not need to see a Doctor every time you need the prescription renewed.

Your condition will still be monitored by the Doctor or Nurse so you will need to make an appointment to see them from time to time to ensure that you can continue being given your medication. When you collect a repeat prescription, you are given a slip of paper that will advise you when you need to make an appointment to speak with your Doctor or Nurse.

how to order repeat prescriptions


How to request your repeats

Here are the most effective methods of obtaining repeat prescriptions:

  • Online – via SystmOnline
  • Our online request form here.
  • At the Surgery – Post your form in the black box found in our Reception Lobby. If you have lost the repeat request we can accept hand written repeat requests if clearly printed. Allow 7 working days to be processed.
  • By Post - You can send us your medication request by posting it to us. Allow 7 workings days to be processed.

Collection points

We offer 6 collection points where you can have your medication delivered.

All items will need to be paid for at the practice before being delivered to a collection point. If you do not tick a box we assume that you will be collecting your prescription from our Dispensary. 

Please note, we cannot deliver medication that is a controlled drug or needs to be kept in the fridge.

Location Usual Delivery Day
Lockerley Stores Thursday
Alderbury Village Stores Tuesday and Thursday
Landford Stores Tuesday and Thursday
West Tytherly Post Office Thursday
The Lamb Pub Nomansland Thursday
Nobles Store Wellow Thursday

Medication Reviews

A repeat prescription allows you to reorder your medication a certain number of times before having to see a Doctor or a Nurse to have it reviewed. However, you still need to be monitored to ensure that the medication is still suitable for you and the Doctor or Nurse can monitor how you are getting on.

How do I know when I am due a review? 

Each medicine listed on your prescription will tell you the following;

  • The name of the medicine
  • Its strength and how to take it
  • When the medicine was last ordered and,
  • How many more times you can order it before you need to see the doctor for a review.

If you can see - please see GP to order more -  this is when you will need a review. 

If your review date has expired, a member of the team will tell you how to obtain a further prescription. This may involve making an appointment. If you need your medication before that appointment please speak with us and we will organise what to do next. 

We have a community Pharmacist who is available to discuss your medication queries or undertake medication reviews on a Thursday morning.