Anyone attending the surgery must now wear a covering over their nose & mouth; whether it be to attend an appointment, collect a prescription, or accompany someone they care for.

Please do not arrive EARLY for your appointment.  In accordance with current social distancing guidelines, we are not permitting patients to wait inside the building. You may be asked to return to your vehicle and wait for your clinician to become available.  Please therefore be mindful of the weather conditions when setting out and come prepared.

We would like to thank you all for your understanding and support during these challenging times.  We continue to do our upmost to ensure we offer high standard healthcare in a manner that is safe for both patients and our dedicated staff. 

Receptionists required!  See our Staff Vacancies page for further info...


Please see 'Latest News' in Quick Links or 'COVID 19' in the Further Information section on the right hand side of the screen.

Flu Vaccinations Autumn/Winter 2020

We are busy planning for the flu season.

Due to Covid-19 we will be running our flu clinics slightly differently this year, with enhanced safety measures and social distancing, to minimise the risk to both your health and ours.

Our first vaccine delivery for the over 65 age group is scheduled to arrive mid-September and we will commence clinics, primarily on Saturdays, from 26th September.

All clinics will be by appointment only, managed by a bookings team via a dedicated telephone line, separate to our main surgery number.  Please try to avoid contacting our reception team to book your flu vaccination; bear in mind they are trying to deal with patients who require medical assistance and also they may not have access to the flu clinic appointment schedules.

We are anticipating a higher than usual demand for vaccinations this year and so we must try to ensure that patients in the highest risk groups are invited and vaccinated first.  Please, therefore, do not contact us until you receive an invitation to do so.  We will be sending invitations via email and/or text message to those patients who have given us permission to do so.  For those who haven't, a letter will be sent via Royal Mail.

Those patients aged 50 to 64 who are included in the new extended flu vaccination programme will be contacted later in the season after the higher risk groups have been vaccinated.


  • If you are a carer, looking after a family member or neighbour and you are registered at Whiteparish surgery, please let us know about your caring role, so that we can support you in your caring role.  Please contact Reception for details.


We will be delighted to see you at our coffee mornings- please let a member of reception staff know if you would like to come or ask if you would like further information.

A new updated guide for care and support in Wiltshire is now available at this link. The Wiltshire Adult Care and Support guide, published by Care Choices gives readers information on how to access and pay for care services throughout Wiltshire .

The Platinum Award 2019

The Platinum Award 2019 has been awarded by Wiltshire Investors in Carers in recognition of the outstanding services and support provided to carers by Whiteparish Surgery. We are very proud to have achieved the highest possible accolade for the seventh year running.

Carers Platinum Award 2018

Carers Platinum Award 2018

If you help someone with their day to day living please let yourself be known to us and we will register you as a carer. We can then, if you wish, register you with the Carers groups either in Wiltshire or Hampshire. They can  assist you with any problems that may occur in your caring role.

At the Surgery we hold regular Coffee Mornings quarterly on a Saturday, which are very well attended and are a fantastic way to share your experiences with other carers and to obtain useful information from our invited guests.

As a carer you will be offered a yearly flu jab. We also hold regular carers health checks so we can help you to stay well, with the opportunity to speak to a Care Worker one-to-one after the appointment with the nurse.

There are many advantages in registering as a carer. For further information please ask to speak to Kim Munro - Carers Lead 

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  Carers in Wiltshire

Wiltshire Online networking - If you don't want to complete an on-line

registration form, please print this  Carer support Wiltshire referral form and post

or hand into our Receptionist during your next visit to the Surgery.

Carers Support South Wilts which is part of Carers Support Wiltshire

Their address is 15 New Street, Salisbury, Wiltshire SP1 2PH  Tel No: 0800 181 4118

or Independent Living Centre, St George's Road, Semmington Trowbridge BA14 6JQ

         Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the person you care for

    Advice and information on helping the person you look after get the benefits that they are entitled to

  • Death and benefits

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Managing someone's legal affairs

    Advice for when carers find they have to take over the legal affairs of the person they are looking after

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

  • Personal and household finance

    Advice on keeping a tight rein on household and personal finance for carers

  • Social fund


  • Tax credits

    Information on claiming tax credits and whether you might be eligible


  • TV License - If you have an elderly person that you care for and they had a free TV License when they lived alone, when they move in with you it is transferable to you.
  • Your council tax may be reduced if you are a carer and the 'cared for' person lives with you. Contact your local council.
  • Create a master list of everyone who is still in your parents life with contact telephone number and a note of who they are. This could include all carers, medical and social care contacts but also neighbours, library, vet, care line, milkman, local shop, church, chemist, electrician, gardener, plumber, as well as all family members and their relationship. Then type it up and put it on the wall. It provides a master sheet in case of any emergency.
  • Find a monthly calendar with big spaces to write things in and ensure that it is kept up to date. Include birthdays that need shopping for etc. Knowing what is going on reduces anxiety both for the 'carer' and 'cared for'.
  • Check out ways to increase melatonin levels. One 'cared for' patient got benefit from a Lumie Sunrise alarm clock.
  • Look into buying an automated cat or dog - these can be of great comfort to 'cared for' patients, particularly those living with dementia. If you would like further information regarding this product please contact Kim Munro (Carers Lead at Whiteparish Surgery).
  • Find someone to talk to.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website