You can call 111 when you need medical help fast when the surgery is closed, but it’s not a 999 emergency.

NHS 111 has replaced NHS Direct and is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. 

To access the 111 service via a textphone call 18001 111.  
For more information visit the 111 website

Long Term Conditions Support

The practice takes a positive approach in supporting patients who have a long term condition, for example;

• Asthma
• Chronic Obstructive Pulmonary Disease (COPD)
• Cardiovascular Disease
• Diabetes
• Hypertension
• Mental Health

Patients who have a long term condition are offered a regular review with one of our Specialist Nurses. They can provide support and information and help to identify problems early suggesting interventions which may be of benefit.

Once we are aware of your Long Term Condition, you will receive an annual invitation either by email or post to see the specialist nurse during your birthday month. This invitation may include a pre-booked appointment and it is important that you let us know if you are unable to attend, alternatively you can amend this appointment and book a new one through SystmOnline.

If you suffer from Asthma, you can check how well your asthma is under control by completing this Asthma Control Questionnaire

Once you have completed it, simply hand in to Reception for our Nurses to review your answers.

Contraception

At Whiteparish we offer a full range of contraceptive services, these include;

• Contraceptive Pills
• Coils
• Implants
• Condoms

Routine appointments are available for contraceptive pills and where applicable can be entered as a repeat prescription which can be ordered online.

Clinics for coil fittings are on a Tuesday afternoon and can be arranged via a telephone consultation with Louise Otter and fittings are undertaken by RaeDaraklitsas,  our specialist in Contraception and Womens Health.

Implant fitting and removals are arranged through Louise Otter too: please make a telephone appointment with her via Reception.

 Cervical Smears

All women are invited to have a cervical smear at least every five years (3-yearly for 24-49 years, 5-yearly for 50-65 years). You will be invited automatically when you are due your smear test from the Health Authority. This test can be arranged with the Practice Nurse, Nurse Practitioner or Female Doctor. The practice will send a reminder when your smear is overdue. Should you not wish to attend a form available from reception to decline the invitation.

Blood Tests

Blood test forms are provided by Whiteparish Surgery if you wish to attend Salisbury Hosptial for routine blood test.

Whiteparish Surgery offer a  number of blood test appointments for patients registered with the Practice for those unable to attend the hospital.  We have a phlebotomist on a Tuesday and Friday: appointments are only available during the morning because the samples are collected at lunchtime to go to the hospital for processing.

If you have been requested to have a 'fasting' blood test, this means that you need to have only water to drink from the evening meal before your appointment, until after your blood test. You can continue taking any medications as normal during this period.

If you take insulin, you do not need to be fasting.

Getting Your Results  

Blood Test results will be available from Reception 7 days after your appointment. You can telephone Reception between 10:00am and 3:00pm  Monday to Friday and our Reception Team will be able to provide you with your results. Where applicable they will advise you if an appointment with the GP is required.

What is the Travel Clinic?  

We offer advice to travellers on potential risks whilst abroad. Depending on these risks, injections or medication may be advised. Our Nursing Team will be able to offer some of these however you may be required to attend a private clinic for some vaccinations. In order to be able to advise you and offer the full range of protection available you will be required to inform us at least 6-8 weeks prior to your travel.

Advice on what's required for where you are travelling can be found on the  Fit For Travel Website .

What do I need to do? 

Please ask for a 30 minute travel appointment at reception.

Please bring to that appointment all previous travel vaccination records.

At the appointment the nurse will discuss with you what NHS vaccines are required and if you should attend a Private Travel Clinic.  Any vaccines given will be recorded in a vaccine record book to maintain a completed record. Some vaccinations need to be ordered in and will not be immediately available.

Malaria prophylaxis will be discussed with you you will be advised how to obtain them.

 Vaccines and Medications Available at Whiteparish Surgery

Any childhood vaccinations that you have not received will be offered to you along with your travel immunisations.  

Additional information and consent documents:

Patient Information and consent for Mefloquine

Malarone Information and Consent

 Information When Travelling Abroad

The EHIC website is a handy source of information that explains how to apply for a European Health Insurance Card. This card can be used to cover any necessary medical treatment due to either an accident or illness within the European Economic Area (EEA).

The Foreign and Commonwealth Office website can keep you up to date about the risks involved in visiting other countries. Visit http://www.fco.gov.uk/en/   

We have created a leaflet with all the necessary travel advice that you need.

Whiteparish Travel Leaflet

 Please be aware that even though you may have received all the appropriate medications and followed all the guidance, you may still become unwell. We suggest that you seek early medical attention if you get a fever, have gastric problems or feel unwell in the weeks or months following your trip.

There are a range of leaflets available below, which you may find of use:

• Ear Care Leatflets Please click here for Ear Care information  Please click here for Bulb Syringing Leaflet
• Tick Bites and Lymes Disease Information    Patient Information Leaflet
• MMR Vaccination- Are you protected? more information here
• Blood Pressure Home Monitoring Machines -

Monitor Numbers 1, 6 and 7    

24 hour Blood Pressure Machine 

Monitor Numbers 2 and 5

CARE SERVICES

A new updated guide for care and support in Wiltshire is now available at this link. The Wiltshire Adult Care and Support guide, published by Care Choices gives readers information on how to access and pay for care services throughout Wiltshire .

Employed and off sick?

If you are an employee and are absent from work for 7 dyas or less, you should complete a Self Certification form on your return to work.  This form is called SC2.   You can downlaod this form here:

SC2 Self certification form

The next Drop in Sessions will  be:

announced shortly

5.30 pm to 6.30 pm

Smoke Stop

This service is available to you when you are ready to give up smoking. Our Nursing Team are able to offer you help and support when you have made that choice. For more information, please contact Reception to book an appointment with Ysanne or Jane.

Private Medicals, Reports and Certificates

We offer a wide range of non-NHS services, including medicals for life insurance purposes, HGV, PSV etc. We also produce a wide range of reports and certificates as requested on an individual basis. Since these are not covered under the NHS, we have to charge a fee. Details are available at Reception. To see our private fee costs  click here

Minor Surgery

Dr Si Hawliczek is able to perform a variety of small operations to treat lumps and bumps or joint pain. You will need to be seen by a Doctor before being able to attend a Minor Surgery Clinic.

Dr Katy May is able to perofrm joint injections, once you have been assessed by one of the GPs.

Physiotherapy

Our Physiotherapist who works twice a week at the practice. When the Nurse Practitioner or Doctor considers it appropriate patients may be referred either to her or to the hospital.

Antenatal and Postnatal Care 

Our Midwife supports our patients throughout their pregnancy and delivery.

Baby Clinics 

Our Baby Clinics are run by our Health Visitor. In these clinics, developmental checks and health promotion will be individually agreed with you. Whiteparish Surgery offer the full national immunisation programme and the Health Visitor will be able to advise when your child is due their immunisations.

Infant Vaccinations

For the most up-to-date Vaccination Schedule for your child, please click on the link below.

Vaccination Schedule

Information regarding the recommended infant vaccinations used at Whiteparish Surgery can be found by clicking on the following links:

Measles Mumps and Rubella Vaccination - Priorix - https://www.medicines.org.uk/emc/PIL.3180.latest.pdf

Rotarix https://www.medicines.org.uk/emc/PIL.18179.latest.pdf

Meningitis C and Haemophilus Type B https://www.medicines.org.uk/emc/PIL.17230.latest.pdf

Diphtheria, Tetanus and Polio - Reaxivs https://www.medicines.org.uk/emc/PIL.17378.latest.pdf

Diphtheria, Tetanus, Pertussis, Haemophilus Type B and Polio – Pediacel https://www.medicines.org.uk/emc/PIL.26222.latest.pdf

Meningitis C – NeisVac https://www.medicines.org.uk/emc/PIL.30308.latest.pdf

Pneumococcal – Prevenar https://www.medicines.org.uk/emc/PIL.22694.latest.pdf

Tetanus, Pertussis, Diphtheria and Polio – Infanrix IPV https://www.medicines.org.uk/emc/PIL.22694.latest.pdf

LIFT Psychology

LIFT Psychology Practitioners are trained to help people understand more about difficulties they may be going through in their life. They offer a talking service which you can choose to self-refer to this service or you may be referred by your Doctor or Nurse.

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